Looking to share your Food Basics shopping experience and potentially win big? The Food Basics Customer Feedback Survey offers shoppers a chance to voice their opinions while entering to win a $1,000 Food Basics gift card.
In this comprehensive guide, we’ll walk you through everything you need to know about participating in the survey and maximizing your chances of winning.
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What is the Food Basics Feedback Survey?
Since 1995, Food Basics has been serving Canadian communities as a trusted no-frills grocery retailer. To maintain and improve their service quality, they’ve implemented a customer feedback program through www.foodbasicsfeedback.com. This initiative allows shoppers to share their honest opinions about their shopping experience while getting a chance to win valuable rewards.
Food Basics Survey Rewards: What’s at Stake?
The primary incentive for participating in the survey is the chance to win a $1,000 Metro gift card. This substantial reward can significantly offset your grocery expenses and can be used at participating stores for various products. Winners are selected monthly, giving participants regular opportunities to win.
Key Eligibility Requirements
Before participating in the survey, make sure you meet these essential criteria:
- Residency Requirement: You must be a resident of Ontario, Canada
- Age Requirement: Participants must be at least 18 years old
- Receipt Validity: You need a recent Food Basics purchase receipt (must complete survey within 7 days of purchase)
- Entry Limits: Maximum of four entries during each monthly entry period
- Eligibility Restrictions: Food Basics employees and their immediate family members are not eligible to participate
Survey Requirements and Technical Specifications
To successfully complete the survey, you’ll need:
- A valid internet connection
- Access to the official survey website (www.foodbasicsfeedback.com)
- A device that meets minimum system requirements (computer, tablet, or smartphone)
- Your recent Food Basics receipt
- A valid email address and phone number
Step-by-Step Guide to Completing the Survey
Method 1: Using Survey Access Code
- Visit www.foodbasicsfeedback.com
- Locate the survey access code on your receipt
- Enter the code in the designated field
- Provide the required information (city, store name, and visit date)
- Begin answering survey questions about your shopping experience
- Complete all required fields honestly and thoroughly
- Enter your contact information for the sweepstakes
- Submit your completed survey
Method 2: Without Survey Access Code
- Go to www.foodbasicsfeedback.com
- Click on “Don’t have a Survey Access Code? Click here”
- Select your city and the specific Food Basics store you visited
- Enter your visit date
- Proceed with the survey questions
- Provide your contact information
- Submit your responses
Important Survey Rules and Guidelines
To ensure your entry is valid and increase your chances of winning, keep these rules in mind:
- Time Sensitivity
- Complete the survey within 7 days of your purchase
- Only recent receipts are eligible for participation
- Entry Limitations
- One survey completion per receipt
- Maximum of four entries per monthly period
- Additional purchases don’t increase winning chances
- Prize Terms
- Winners are responsible for any applicable taxes
- Prizes cannot be transferred to another person
- Rewards must be accepted as offered (no cash alternatives)
- Only successful entries carry forward to the next entry period
- Contact Information
- Provide accurate contact details
- Keep your receipt until the winner announcement
- Respond promptly if contacted as a winner
The Importance of Customer Feedback
Your participation in the Food Basics Feedback Survey serves multiple purposes:
- Helps improve store operations and customer service
- Influences product selection and availability
- Contributes to better shopping experiences for all customers
- Provides valuable insights for store management
- Helps maintain competitive pricing and service quality
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Food Basics Survey Content and Questions
The survey typically covers various aspects of your shopping experience, including:
- Store cleanliness and organization
- Product availability and quality
- Staff behavior and helpfulness
- Checkout experience
- Overall satisfaction with your visit
- Specific department experiences (produce, meat, bakery, etc.)
- Likelihood to recommend Food Basics to others
Language Options
The survey is available in both English and French, making it accessible to a broader range of Canadian shoppers. You can select your preferred language at the beginning of the survey.
Recent Winners and Success Stories
Food Basics regularly announces their gift card winners. Some recent winners include:
- Samantha D’Souza from Food Basics Barrie
- Angela Schaffelburg from Food Basics London
- Fran Huggard from Food Basics Windsor
- Rod Hudyma from Food Basics London
Troubleshooting and Support
If you encounter any issues while completing the survey, several support options are available:
- Customer Service Contact
- Phone: +1-866-922-7427
- Website: www.foodbasics.ca
- Common Issues and Solutions
- Survey Access Code Problems: Double-check the code on your receipt for accuracy
- Technical Difficulties: Try refreshing the page or using a different browser
- Phone Number Entry: Ensure you’re entering all 10 digits correctly
About Food Basics
Food Basics has an interesting history as a subsidiary of A&P Markets, starting in 1995. The chain has maintained its commitment to providing affordable groceries to Canadian communities through a no-frills approach. They encourage sustainable practices like bringing reusable bags or using empty boxes for carrying purchases.
Contact Information
Food Basics offers multiple contact methods for their customer survey:
📞 Customer Service Phone Number: 1-866-595-5554
📧 Email Contacts:
- General Contact: info@foodbasics.co
- Survey Feedback: Available through their survey website at FoodBasicsFeedback.Com
🌐 Survey Website: foodbasicsfeedback.com
FAQs
What languages are available for the survey?
The survey is available in both English and French.
What are the benefits of taking the Food Basics Survey?
You have a chance to win amazing rewards and help the company improve its services. Your feedback is crucial in enhancing customer experience.
How long does the survey take to complete?
The survey is designed to be quick and straightforward. Most customers can complete it in just a few minutes.
What if I don’t have a survey access code?
Click the “Don’t have a Survey Access Code? Click here” option on the main survey page to get assistance.
Is my personal information safe?
Yes, the company uses your information solely to improve services and will handle your data confidentially.
Conclusion
Thank you for taking the time to explore the Food Basics Customer Survey! Your valuable feedback helps us continuously improve our services and create a better shopping experience for everyone in our community. By sharing your honest thoughts, you’re not just completing a survey, but actively helping Food Basics serve you more effectively.