Toby Carvery Survey at www.TobyCarvery-survey.co.uk | Win £1,000 Cash

This comprehensive guide will walk you through everything you need to know about the Toby Carvery Guest Experience Survey, from eligibility requirements to step-by-step participation instructions.

Whether you’re a frequent roast dinner lover or a first-time visitor, your feedback is crucial in helping Toby Carvery enhance their service and dining experience.

We’ll cover all the essential details, including survey rules, prize opportunities, and how your few minutes of input can make a real difference while giving you a chance to win an incredible £1,000 cash prize!

Get ready to turn your restaurant visit into a potentially rewarding experience.

Purpose of the Survey

The primary goal of the Toby Carvery Guest Experience Survey is to collect honest feedback from customers regarding their recent visits. By participating in this survey, customers can share their opinions about various aspects of their dining experience, including:

• Food Quality: Taste, presentation, and freshness of the dishes.
• Service Quality: Staff friendliness, efficiency, and overall service experience.
• Ambiance: Cleanliness, comfort, and atmosphere of the restaurant.
• Value for Money: Perception of pricing relative to the quality and quantity of food served.

This feedback is invaluable as it helps the management identify areas needing improvement and understand customer preferences better.

Rewards for Participation

As an incentive for completing the survey, participants are entered into a sweepstakes where they can win various prizes. The main prize includes:

• £1,000 Cash Prize: This is a significant incentive that encourages more customers to provide their feedback.
• Toby Carvery Vouchers: Participants may also receive vouchers that can be redeemed during future visits.

These incentives not only motivate customers to share their experiences but also help Toby Carvery foster loyalty among its patrons.

Rules for Participation

• Location: Participants must be residents of the UK.
• Age Requirement: The minimum age for participants is 18 years.
• Prize Restrictions: Prizes won through the survey cannot be transferred to another person.
• Employee Exclusion: Employees or staff members of Toby Carvery are not eligible to take part in the survey.
• Legal Compliance: The survey is void where prohibited by law.

Requirements for Participation

• Receipt: A valid Toby Carvery cash or bill receipt is necessary to enter the survey. This receipt must contain an invitation to participate.
• Device Access: Participants need a reliable internet connection and a compatible device, such as a smartphone, tablet, or computer.
• Identity Verification: Users must provide their name and email address during the survey process.
• Recall of Experience: Participants should be able to remember details from their last visit to Toby Carvery to provide accurate feedback.

How to Participate in the Survey

To participate in the Toby Carvery Guest Experience Survey, follow these detailed steps to ensure a smooth process:

• Access the Survey Website: Begin by visiting the official survey site at www.TobyCarvery-survey.co.uk.

• Prepare Your Receipt: You will need a valid receipt from your most recent visit to Toby Carvery. This receipt contains essential information, including a survey invitation and a unique code necessary for participation.
• Start the Survey: Upon reaching the website, you will be welcomed and prompted to enter details from your receipt. Look for the telephone number printed on the top or bottom of your receipt and input it as instructed.
• Read Instructions: Carefully read the information provided about the survey process. This will help you understand what is expected during the survey.
• Answer Survey Questions: The survey consists mainly of multiple-choice questions regarding your dining experience. Be prepared to answer questions about various aspects such as food quality, service, and overall satisfaction.
• Provide Honest Feedback: It’s important to answer all questions honestly and accurately based on your last visit. If there are open-ended questions, take your time to provide detailed feedback about your experience.

• Complete the Survey: After answering all questions, click “Next” to proceed through the survey until completion.
• Enter the Sweepstakes: Upon finishing the survey, you will have the opportunity to enter a sweepstakes for a chance to win prizes, such as Toby Carvery vouchers. Follow the prompts to submit your contact information, including your name, phone number, and email address.
• Review Rules and Regulations: Before finalizing your entry into the sweepstakes, you may review any relevant rules and regulations associated with the survey and prize eligibility.
• Submit Your Information: After completing all sections of the survey and entering for a chance to win, ensure that you submit all required information correctly.
• Completion Confirmation: Once submitted, you should receive confirmation that your feedback has been recorded and that you are entered into the sweepstakes.

Privacy and Data Protection

Toby Carvery takes customer privacy seriously. The information collected through the survey is used solely for improving services and understanding customer preferences. According to their privacy policy:

• Personal data collected during the survey will not be shared with third parties without consent.
• Customers have rights regarding their personal data, including access and rectification requests.

For more detailed information about how personal data is handled, customers can refer to Toby Carvery’s privacy policy available on their website.

About Toby Carvery

Toby Carvery is a well-established British restaurant chain known as the “Home of the Great British Roast Dinner.” With 158 locations across the UK, Toby Carvery has been serving traditional roast meals for over 30 years, offering a variety of succulent meats, seasonal vegetables, and freshly made Yorkshire puddings. The brand is part of Mitchells & Butlers, a leading operator in the UK dining sector, which serves over 135 million meals annually.

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Contact Information

To contact Toby Carvery for customer service inquiries, you can use the following information:

Phone Contact

• Customer Service Phone Number: +44 121 498 7098
  • Best Times to Call: Avoid calling on Fridays and Tuesdays due to longer wait times; the shortest wait times are typically on Thursdays and Saturdays.

Email Contact

• General Inquiries Email: contact@support.tobycarvery.co.uk

Additional Information

• Corporate Office Address:
  • Mitchells & Butlers plc,
  • 27 Fleet Street,
  • Birmingham, B3 1JP, UK.

FAQs

Is there a limit to how many times I can participate?

Yes, each customer can only participate once per receipt. The survey is limited to one entry per visit.

Are there any incentives for completing the survey?

Yes, participants are entered into a sweepstakes for a chance to win prizes such as Toby Carvery vouchers or cash rewards.

How long does it take to complete the survey?

The survey typically takes about 5-10 minutes to complete, depending on the number of questions and the detail of your responses.

Conclusion

Thank you for taking the time to read this post and consider participating in the survey. Your opinions matter, and they can make a real difference! We hope you have a delightful experience at Toby Carvery and good luck in the sweepstakes!